AT ITGIRLRAWHAIR, we now made the switch to only selling Raw 100% unprocessed hair from Southeast Asia. All hair has been ethically sourced and inspected to ensure you receive the most high-quality, long-lasting hair extensions.

Please allow 7–15 business days for your order to arrive.

Processing Time: Orders are processed and prepared within 3–7 business days. Each order is carefully inspected to ensure the highest quality before shipping.

Shipping Time: Once shipped, delivery typically takes 3–4 business days.

Tracking Information: You’ll receive a tracking number as soon as your order has been shipped.

Delivery Requirements: All packages require a signature upon delivery. Please double-check your shipping address to avoid any delays or lost packages.

Kind Reminder: If you’re scheduling a hair appointment, we recommend waiting until your order arrives to ensure perfect timing.

Thank you for choosing us — we appreciate your patience and support!

Yes. Our Raw Southeast Asian hair is 100% unprocessed, so it can be professionally colored or bleached. For best results and to maintain the hair’s quality, we recommend having all chemical services done by a licensed stylist.

• Wash and condition regularly with sulfate-free, moisturizing products.
  
  
• Always detangle gently with a wide-tooth comb or brush, starting from the ends and working upward.
  
  
• Air-dry when possible and minimize heat styling to preserve the hair’s natural luster.
  
  
• Use a heat protectant if styling with hot tools.
  
  
• Sleep with a satin or silk bonnet, scarf, or pillowcase to reduce friction and tangling.
  
  
• Keep the hair moisturized with lightweight oils or leave-in conditioners to prevent dryness.
  

Read our detailed Hair Care page for products and detailed tips.

The number of bundles depends on the look you’re going for and the length you choose:

• For lengths 14–18 inches: 2–3 bundles for a natural look.
  
• For lengths 20–24 inches: 3–4 bundles for fullness.
  
• For lengths 26 inches and longer: 4 or more bundles for the best volume.
  

If you’re adding a frontal or closure, you may need slightly fewer bundles. For the fullest look, especially with longer lengths, we always recommend 3–4 bundles.

Please note that all sales are final.

If you receive the incorrect item, please contact our customer service team via email.

itgirlrawhair@outlook.com